Beautiful Mind’s Location:
5/F, Dina House, 11 Dudell Street, Central (a block from Marks & Spencer, opposite Landmark)
Central MTR station exit G.
How do I set up an appointment?
Please Whatsapp me at 91474234 and indicate what kind of therapy you are seeking: adult, couples, or child (include the age of your child).
These are specific Therapy Q&As: Couples Therapy Q&A, Individual Therapy Q&A, Child/Adolescent Therapy Q&A
Can you provide a free phone call prior to an initial consultation (the first meeting)?
Given the time constraint of a short phone call, I find that it tends to be difficult to have the space to learn more about your concerns or questions, and to respond to them in a way that’s thorough, thoughtful and sensitive. Though I mainly reserve WhatsApp for scheduling matters, if you have a simple, straightforward question regarding the service I provide, I will be happy to answer it via text messages. However, with substantive questions, I will be happy to address them with you during an initial consultation, where we have the time and space to attend to them more fully.
Do you provide online therapy?
Yes. Some people travel as part of their work, and we switch to online sessions when people are out of town.
Do you handle insurance claims?
I am sorry I don’t handle insurance matters. But a receipt will be issued to you at end end of each month which could be used for insurance purposes.
Do you conduct assessments to diagnose, or evaluations for school or court use?
I am sorry I don’t. But large mental health agencies/group practices tend to provide that as part of their service.
Child Therapy
If you are seeking therapy service for your child (under 12), please note that a consultation with parents will be scheduled first (without the child’s presence), before I schedule separate follow-up sessions to see the child. The purpose is to to collect information regarding your concerns and observation, your child’s background and developmental history, and other relevant issues. Please visit Child Therapy page for details.
Do you run any group therapy or support groups?
If you are associated with an organization (schools, NGOs, corporates, religious organizations, etc) that would like to host group-based services, please do get in touch. Free services available for non-profit organizations: workshops, group-based services, and pro-bono therapy for underserved families.
For ADHD online classes and workshops, you can visit (not personally or professionally affiliated) https://www.hallowelltodaro.com/classes-and-groups to see if what they offer is helpful to you .
St John’s Counseling http://www.sjcshk.com (not personally or professionally affiliated) is a big agency in HK that provides more services including support groups. You can check with them to see what services they are currently providing.
Do you handle insurance claims?
I am sorry I don’t handle insurance matters. But a receipt will be issued to you at the end of each month which could be used for insurance purposes.
My insurance requires a diagnosis on my receipts. Can you provide that?
Yes. We can also discuss more about this when we meet.
How do I prepare for my 1st appointment?
After we schedule a time, I will send you a document to review and sign. Please fill it out and send it back to me to confirm your time slot. Without the signed form I won’t be able to provide services.
Regarding practical tips to help you prepare psychologically, you might find the information here helpful.
What do I do when I arrive for my appointment?
When you arrive please let the reception know that you are here to see Dr. Bertie. They will often ask if you would like something to drink. Have a seat in the waiting area and I will pick you up at our scheduled time.
Will you also treat my sibling, partner, or best friend, because they need a therapist too?
If you are already in treatment with me, I will NOT be accepting referrals to work with anyone with whom you have a close and significant relationship. This is in the interest of protecting the private space of therapy. I will be happy to provide them with a referral if they also wish to see a therapist.
Other Resources
HKFP has published a comprehensive resource guide to mental health services in Hong Kong, including some free and low-fee service providers. Remember, you don’t have to deal with your difficulties alone.
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To read more about resources related to parenting, mental health, and relationships, visit our facebook page. https://www.facebook.com/beautifulmindcentral/